Frequently Asked Questions
Find answers to the most common questions about our products, shipping, and services
Orders & Payment
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express).
All transactions are processed safely through Razorpay’s encrypted payment gateway, ensuring your payment information remains fully secure.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package on our website or the carrier’s website.
Can I modify or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. After this time, the order enters our fulfillment process and cannot be changed.
Do you offer express shipping?
Yes, we offer express shipping options including 4-day and overnight delivery for most locations. Express shipping costs vary by destination.
Account & Support
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders, save favorites, and access exclusive offers.
Is my personal information secure?
Yes, we use industry-standard SSL encryption to protect your personal and payment information. We never share your data with third parties without consent.
How can I contact customer support?
You can reach us via email at TheFinishingTouch7861@gmail.com or through our contact form. We respond within 24 hours.
Still have questions?
Can’t find what you’re looking for? Our customer support team is here to help you with any questions or concerns.